Home / Visual Overview

Delivery Framework - Visual Overview

Interactive diagrams showing the complete delivery lifecycle, team structure, and support operations.

The Big Picture

Click any element to navigate to detailed documentation.

Sequifi Delivery Framework

End-to-End Value Delivery with Continuous Feedback

Shared Leadership Roles
Business Stakeholders Product Owner Functional Lead Technical Architect Design Team (UI/UX)
Business Value
📥
Backlog Intake
Ideas & Requests
→
💎
Refinement
Bi-weekly Sessions
→
🎨
UX/UI Design
1 Sprint Ahead
→
📋
PRD Creation
PRD = AC = Tests
→
🔄
Sprint Cycle
2-Week Iterations
→
🚀
Release
Wednesdays
2 Weeks
Sprint Duration
Wednesday
Release Day
7 Days
UAT Regression
Go/No-Go
Wed 9 AM
Production Support (Parallel Track)
Client Issue → CS → #sequifi_support → PC Triage → Priority (P0-P3) → Resolution → RCA (if P0)
Leadership/Shared Roles
Execution/Sprint
Support/Issues

Team Structure

Organization hierarchy from leadership to scrum teams to customer-facing roles.

Shared / Leadership Layer
👔
Business Stakeholders
Requirements & Priorities
📊
Product Owner
Backlog & PRDs
🎯
Functional Lead
Cross-team Oversight
🏗️
Technical Architect
Architecture & Standards
🎨
Design Team
UI/UX (1 Sprint Ahead)
↓
Scrum Teams (Per Team)

Team A

Technical Lead (Scrum Master)
Backend Developers (2-4)
Frontend Developers (1-3)
Quality Engineer (1)
Project Coordinator (1)

Team B

Technical Lead (Scrum Master)
Backend Developers (2-4)
Frontend Developers (1-3)
Quality Engineer (1)
Project Coordinator (1)

Team N...

Technical Lead (Scrum Master)
Backend Developers (2-4)
Frontend Developers (1-3)
Quality Engineer (1)
Project Coordinator (1)
↔
Customer-Facing
🤝
Customer Success Team
Client Relationship & Support
Key Decision Authority
Bug Severity
Technical Lead
Final classification
QA Sign-off
Quality Engineer
Can block releases
Merge to Main
Technical Architect
Triggers deploy
Rollback
Technical Architect
Final call
Go/No-Go
TA + QE + PM
Any can veto

Support & Priority Classification

How production issues are triaged, classified, and escalated.

Priority Classification Scale

P0-PAYROLL
Cutoff < 12hrs
Immediate
P0 Critical
System down
4hr response
P1 High
Major impact
Same day
P2 Medium
Workaround exists
Next sprint
P3 Low
Minor issue
Backlog

Escalation Path

Tier 1
Project Coordinator
→
Tier 2
Technical Lead
→
Tier 3
Tech Architect + TL
P0 Mandate: Every P0 bug requires a Root Cause Analysis (RCA) within 48 hours using the 5-Whys method. See RCA Process →