Q2 Issue Analytics · Apr 1 – May 12, 2026
Source: GitHub SEQ Bug Tracker (Project #3)
Total issues
324
42 days · 90% bugs
Critical / High
67%
217 of 324 · rubric still broken
Pace moderated
-35%
P2: 9.7/day → P3: 6.3/day
Resolved
87%
281 closed · 43 still in flight
~27% of top-3 traces to Worklio / Everee partner integration. Other ~73% is our own commission engine, onboarding flow, payroll calculations.
Industry target: ~5-10% Critical, ~25-35% Low. Our distribution is inverted — CS files everything urgent because there’s no rubric to push back on. CS + Product own the fix.
Onyx leads at 41 — 27% above grow (27). Aveyo entered the top 10 with 13. Kin and Momentum tied at 12.
What changed since last townhall
Pace moderated significantly — P2 peaked at 9.7/day, P3 dropped to 6.3/day (-35%). Resolution improved to 87% as engineering cleared backlog. P4 opened today.
What hasn't changed
Top 3 areas still 47% of volume — Sale & Calc now overtook Payroll. Severity at intake still 67% C/H — no triage rubric enforced yet.
What's coming
P4 in progress (May 12–25). Sale & Calc recalculation (Noida) and Backdating (GGN) targeted this period. Integrations tracking at 81%.